Product Assistance
Get help selecting the right lighting or natural stone piece for your interior.
Global Interio Design
How Can We Help?
Contact our team about a product, existing order, custom design, trade enquiry or architectural project.
Contact Our Team
Customer and Project Support
Speak With Our Team
Whether you need product support, order assistance, customization or professional project guidance, our team is ready to help.
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Business Hours
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 04:00 PM
Sunday: Closed
Saturday: 10:00 AM - 04:00 PM
Sunday: Closed
Worldwide Service
Handcrafted products and international
delivery to more than 60 countries.
Send Us an Enquiry
Select the option that best matches your enquiry.
Product & Order Support
Use this form for product questions, delivery support, damaged orders or existing order enquiries.
Custom Project & Trade Enquiry
Use this form for custom manufacturing, architectural projects, trade pricing and professional collaboration.
How We Can Help
Products, Projects and Custom Designs
Our team supports individual customers, architects, designers, developers and hospitality professionals worldwide.
Custom Manufacturing
Customize dimensions, materials, finishes and details, or create a fully bespoke piece.
Trade and Worldwide Delivery
Trade pricing, professional project support and secure international shipping to more than 60 countries.
Frequently Asked Questions
Before You Order
Helpful information about shipping, production, customization, materials and trade orders.
What happens if my order is damaged during shipping?
If your order arrives damaged, please contact us as soon as possible and share a few clear photos. We will arrange a replacement at no additional cost.
Do you ship worldwide?
Yes. We proudly ship our handcrafted products to more than 60 countries worldwide.
What is your production lead time?
Production time depends on the complexity of the product or project. Most standard orders are produced within 3 to 5 days, plus shipping time.
Can I customize the design, size or finish?
Absolutely. Most of our products can be customized to suit your space and project requirements.
Do you offer trade pricing for architects, designers and developers?
Yes. We offer trade pricing for qualified professionals. Pricing depends on the project scope and order quantity.
What materials do you use?
We use premium natural marble, iron, wood, brass, glass and other carefully selected materials, depending on the design.
Are your products handcrafted?
Yes. Every piece is handcrafted by experienced artisans with close attention to detail and finish.
Is installation straightforward?
Yes. Every product includes clear installation instructions, and our team is available to assist.
What is included in the price?
The price includes the product, required mounting hardware and free worldwide shipping to most countries.
Can you help me choose the right piece for my project?
Of course. We can help you select the most suitable lighting or marble piece for your space and style.
Can you create completely custom lighting or marble pieces?
Yes. We specialize in custom-made lighting and marble pieces based on completed designs or initial ideas.
Need Personal Assistance?
Let Us Help You Find or Create the Perfect Piece
Speak directly with our team about products, custom designs, order support, trade pricing or architectural projects.
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